Underwoods Solicitors specializes in all aspects of civil work, including employment, contracts, clinical negligence and personal injury. It has developed a particular specialism in stress at work matters.

We also deal with all aspects of family matters, including wills, probate, tax planning and powers of attorney. Our specialist lawyers also handle company and commercial matters.

We are described in Chambers Directory as

‘a highly influential flagship firm and a model for other law firms. It provides a superlative service and with its unparalleled standards of client care Underwoods’ glowing reputation is fully deserved… It is in a league of its own in terms of client care. It is one of the very best firms…’

The firm publishes its internal quality reports on the firm’s website and pays £50 each time the firm’s four core promises are not met.

Those promises are:

•  We will see you within 5 minutes of your appointment time or your arrival in the office, whichever is later.
•  We will contact you each calendar month to tell you how your case is progressing.
•  If you telephone us before 3.00pm we will return your call within 3 hours.
•  Any email received from you by 3.00pm will be answered the same day.

We have Investor in People accreditation.

We have been at the forefront of providing affordable specialist legal advice through its pioneering work in using contingency fees and conditional fees.

The firm prides itself on combining a traditional service with the use of modern technology.

Senior Partner Kerry Underwood is a well-known commentator and author of several books on the law. He is a former employment judge and blogs at http://kerryunderwood.wordpress.com. You can also follow him on twitter at @kerry_underwood.

Managing Partner Robert Males is an expert on stress at work claims and represented the successful claimant in Dickins v O2, the leading Court of Appeal authority. He lectures on personal injury and management issues and was a member of the Civil Justice Council’s working party on fixed costs.

Through its sister company Law Abroad Plc, Underwoods specializes in legal work involving foreign and commonwealth jurisdictions, particularly sub-Sahara Africa and South Africa.

Law Abroad deals with people who have property abroad, need wills in other countries, who are involved in accidents abroad and family disputes, as well as commercial and contract matters.